Work / Huawei

Myanmar · Corporate Leadership & Reputation

Huawei: Protecting a Reputation in Myanmar's ICT Sector

Huawei retained Ruder Finn Era for corporate reputation and CSR communications in Myanmar as international trade tensions raised its reputational risk. A combined reactive and proactive programme of monitoring, issues mitigation, media relations, stakeholder engagement and CSR outreach delivered 1,660 solicited news items in 2019 with 88.7% positive or neutral tone across 4,441 stories.

The challenge

Huawei plays a central role in Myanmar's developing ICT infrastructure and its standing depends on continuous, positive engagement with government, media and the public. That position was hard-earned and valuable.

International trade tensions placed the company at the centre of contentious global news. Coverage generated far from Myanmar risked being reproduced locally without context, endangering Huawei's reputation as a trusted partner in the country's digital development. The company needed a programme that could both defend and build.

Our solution

Ruder Finn Era structured the retainer around two linked tracks. The reactive track combined daily media monitoring with issues mitigation, so that international stories were tracked as they surfaced and local journalists had access to Huawei's perspective and Myanmar-relevant facts before narratives set.

The proactive track kept Huawei visible for the right reasons: consistent media relations and story seeding around its technology and local investment, structured engagement with key stakeholders, and CSR outreach that demonstrated the company's contribution to Myanmar beyond commerce.

Priority went to influential top-tier media, whose framing shapes how the rest of the market reports, so that Huawei's local relationships remained strong regardless of the global news cycle.

The results

1,660solicited news items in 2019
USD 1.46MPR value from solicited coverage
88.7%positive or balanced coverage of 4,441 stories

In 2019 the programme generated 1,660 solicited stories, and 88.7% of all 4,441 Huawei stories in Myanmar were positive or balanced despite the international backdrop.

Client
Huawei
Market
Myanmar
Services
Crisis, Issues and Reputation, CSR and ESG, Community Relations
Engagement
Retainer

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